How do I Contact Intoxalock Customer Service

Intoxalock Customer Service–Intoxalock is a consumer safety technology for vehicles. It provides breathalyzers technology developed by ignition interlock devices. Intoxalock offers alcohol monitoring devices that detain people from driving while drunk. It is a U.S based company and comes under one of the top interlocking device service providers.

For queries regarding installing a device, troubleshooting, maintenance, removing device, monitor, and report or else, contact Intoxalock Customer Service. You can contact Intoxalock Customer Service through the contact details provided below.

The Intoxalock Customer Assistance is available 24 hours on all 7 days respectively. They have also provided live chat support on their website. Though, the average waiting time may vary.

Find below customer service details of Intoxalock, including phone and email. Besides contact details, the page provides a brief overview of the company and its services. Reach the Intoxalock customer service below for queries, complaints, or feedback.

intoxalock customer service number

Intoxalock Customer Service

Phone: (877) 734-1555
Phone: (888) 283-5899

Intoxalock Head Office
11035 Aurora Avenue
Des Moines, IA 50325
United States

Contact Intoxalock Customer Service team online 24/7

If you are unable or would prefer not to call, we offer you immediate online services. Our customers can fill out a contact form, and one of our dedicated customer service representatives will respond to you.

Chat online

As one of our customers, you can easily log into your MyAccount and select customer chat to get started chatting online with one of our customer service representatives. If you have questions and are more likely to text, the chat option is a convenient feature that allows you to message back and forth with a customer service representative with any questions you have.


MyAccount is a resource for those using an Intoxalock IID. Within MyAccount, there are several helpful videos that teach you more about your device and common problems. If you currently lease an Intoxalock IID but do not have a MyAccount login, sign up here.


We offer bilingual services for Spanish and English. Fill out a contact form or call us today for information en Español.

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About Intoxalock

Intoxalock customer serviceIntoxalock was founded as Consumer Safety Technology in the year 1992. The company manufactures ignition interlock devices (car breathalyzers) that meet state requirements in over 40 US states. Headquartered in Des Moines, Iowa, Intoxalock has A+ rating with Better Business Bureau and manufactures devices that are ISO-certified and meet all industry standards. Currently, Intoxalock services over 90,000 customers annually. The products are available at over 1,800 locations nationwide.

Intoxalock’s products are easy to install and simple to use. The devices include Legacy, eLert, eLert 24, and Home eLert. Legacy remains Intoxalock’s most popular ignition interlock (BAIID) device. The device has an LED screen that displays BrAC reading; is heat, cold, and tamper-resistant; and uses fuel cell technology that ensures the highest accuracy. The cost of Intoxalock ignition interlock device starts as little as $2 per day.

Users can sign up for an account online to request a calibration, track shipment, review the user’s manual, make payment, or update address and contact information. For more information or queries on payment, cancellation, shipping, warranty, or others, reach Intoxalock customer service via phone or email.

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